You now understand incident management at the level expected in SRE interviews.
What to remember:
- Incident phases: detect, triage, mitigate, resolve, post-mortem
- On-call should be sustainable. Target max pages per shift
- Post-mortems are blameless. Focus on systems, not people
- Incident command: IC coordinates, doesn't debug. Clear roles prevent chaos
- Communicate regularly and honestly. Update status pages promptly
- Use STAR format for "tell me about an incident" questions
Next, you'll learn security fundamentals for SRE roles.